Episode 195: Get back to the basics — pick up the phone!, with Matt McCoy.
Matt McCoy is the co-founder and COO of Scanalytics Inc., a software company focused on presence detection and customer engagement. Scanalytics proprietary offering is the SoleSensor, an intelligent floor sensor, which anonymously measures real-world foot traffic. Matt is an entrepreneur, Internet of things (IoT) expert, experienced research consultant, and public speaker. Matt has worked closely with Fortune 500 brands to deliver consumer insights through big data. His enthusiasm for technology and the art of storytelling has helped drive Scanalytics success as a top-ranked IoT company.
Click to tweet: Matt McCoy shares his outstanding experience and insights on Onward Nation!
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Secret – timesaving technique
Matt takes the time to have conversations — talk to people to get the information you need right away. ONWARD!
Daily habit that contributes to success
Check in with clients every day — Matt keeps over 80% of his clients by doing this.
Could have ruined your business – but now – an invaluable learning experience
Matt had to say no to an opportunity that could have grown his business immensely — and Matt tells the whole story here.
Most critical skill you think business owners need to master to be successful
“Go back to the basics of communicating with other people.”
Most influential lesson learned from a mentor
“Don’t worry about the things you can’t change.”
Final Round – “Breaking Down the Recipe for Success”
What systems would you go back and put into place sooner?
I would have taken more notes and documented more.
What one strategy or “recipe” would compound into big wins for business owners?
Underpromise and overdeliver.
What strategy would you recommend new business owners focus on to best ensure success?
- Understand that you’re going to make mistakes
- Ask for help — get mentors and advisors
How best to connect with Matt:
- Email: firstname.lastname@example.org