All growth happens through relationships, with Mark Faust

Episode 711

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Our special encore guest today is Mark Faust. He is an expert on growth strategy, sales, and performance improvement. For the last 27 years, Mark has run Echelon Management, a growth consulting firm. He is an adviser on company boards and he has conducted hundreds of sessions for dozens of the worlds largest companies including John Deere, Apple, Bayer, IBM, P&G, and over four dozen third-generation family owned companies and many start ups.

What you’ll learn about in this episode:

  • How growth is an aspect of strategy
  • How all growth happens through relationships
  • The benefits of reading “High-Growth Levers” together as a company
  • Having quarterly depth interviews with your customers to nurture relationships
  • The importance of asking your customers how you can help them grow
  • Why the two core functions of business are marketing and innovation
  • How success is a combination of defining the direction and the journey towards the path
  • How management can intensify focus
  • How to pivot from your competitors and leverage your positioning to gain an advantage
  • Why you need to be improving yourself to be a better mentor to others

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